Privacy Policy
Information about the handling of website enquiries and personal information.
On This Page
Layout preview — policy wording to be finalised for the live website.
Overview
This Privacy Policy explains how ZHIYUN LIGHTING handles personal information in connection with our solar street light and street light pole website and business enquiries.
Website operator: [TO COMPLETE: full legal company name]
Business address: [TO COMPLETE: company address]
Privacy contact email: [TO COMPLETE: business email]
Website: [TO COMPLETE: live website domain]
Information You Provide
Information You Provide
When you contact us about All-in-One Solar Street Lights, All-in-Two Solar Street Lights, Split-Type Solar Street Lights or Street Light Poles, you may provide your name, business email, telephone or WhatsApp number, company, country and project requirements. If file uploads are enabled, you may also provide drawings, site photographs or other project documents.
Please avoid sending sensitive personal information or unnecessary information about other people. Required form fields will be identified. Without sufficient contact or project information, we may be unable to respond meaningfully to your request.
Website and Technical Information
Our website infrastructure and any enabled security or analytics tools may process technical information such as IP addresses, browser and device details, access times and pages requested.
[TO COMPLETE BEFORE PUBLICATION: confirm the actual server logs, security tools, analytics tools, information collected and relevant providers. Remove anything that does not apply.]
How Information Is Used
How We Use Information
We use enquiry information to respond to your questions, discuss product configurations and installation requirements, prepare quotations and manage related business communications. Where applicable, we also use information to fulfil orders, maintain business records, secure the website and meet legal obligations.
[TO COMPLETE: confirm any additional purposes, including analytics or marketing. Marketing must be addressed separately if enabled.]
Grounds for Processing
The legal grounds that apply depend on the relevant law and the processing activity.
[TO COMPLETE BEFORE PUBLICATION: identify the applicable grounds for each purpose. Where relevant, these may include steps requested before entering a contract, performance of a contract, legal obligations, legitimate interests in responding to business enquiries and maintaining website security, or consent for activities that require it. Confirm the actual grounds and any balancing assessment rather than retaining this list unchanged.]
Service Providers
Service Providers and Other Recipients
Information may be handled by authorised company personnel and service providers needed for the relevant activity, such as website hosting, email delivery, enquiry management, IT support and, if an order is placed, logistics or payment services. Disclosure to public authorities may also be required by law.
[TO COMPLETE: confirm actual recipient categories and providers, their roles and the information shared. Confirm whether any advertising, sale or other sharing of personal information occurs and describe it accurately.]
International Handling of Information
Enquiries may be reviewed by our team in China. Hosting, email and other services may process information in other countries depending on the services selected.
[TO COMPLETE BEFORE PUBLICATION: verify the countries involved, applicable transfer requirements and safeguards, and how individuals can obtain information about those safeguards.]
Cookies & Analytics
Cookies and similar technologies may be used by website functions and any enabled third-party tools. Embedded maps, videos, analytics or anti-spam services may also involve third-party processing.
[TO COMPLETE BEFORE PUBLICATION: audit the live website and identify the tools and cookies actually used, their providers, purposes and durations, and available controls. Confirm whether a consent mechanism is required and implement it where applicable. A Privacy Policy alone does not configure cookie consent.]
Retention & Security
How Long We Keep Information
Retention should reflect the purpose for which information was collected, the status of an enquiry or business relationship and applicable record-keeping requirements.
[TO COMPLETE BEFORE PUBLICATION: state the retention periods or meaningful criteria for enquiries and attachments, order records, email correspondence, technical logs and backups. Confirm deletion procedures.]
Security
[TO COMPLETE BEFORE PUBLICATION: confirm the technical and organisational measures actually used to protect personal information, including access control, secure transmission and service-provider arrangements.]
No method of electronic transmission or storage can guarantee absolute security.
Your Requests
Depending on applicable law and the circumstances, you may have rights to request access, correction or deletion of personal information, restriction of processing, or data portability. You may also have the right to object to processing and, where processing is based on consent, to withdraw that consent without affecting earlier lawful processing.
To make a request, contact us using the privacy contact details above. We may need proportionate information to verify your identity. Some requests are subject to legal exceptions. You may also have the right to complain to the relevant data protection authority.
[TO COMPLETE: confirm the rights, response periods, complaint authority and any representative contact details that apply to the markets served.]
Contact
External Links
Our website may link to external websites or communication services. Their handling of personal information is governed by their own privacy notices. Please review those notices when using an external service.
Updates and Contact
We will update this policy when our relevant practices change. The latest revision date will appear at the top of this page.
For questions about this policy or your personal information, contact:
ZHIYUN LIGHTING
Email: [TO COMPLETE: business email]
Address: [TO COMPLETE: company address]
Business [TO COMPLETE: full legal company name]
Email [TO COMPLETE: business email]
Updated [TO COMPLETE: publication date]